Service Inclusions

Have a unique experience by staying at our HakuLife properties, to simply enjoying the beautiful and comfortable accommodations that we have to offer in our Luxury and Signature collection.
Services
HakuLife Collection
Luxury Collection
Signature Collection
Welcome and Departure
HakuLife Welcome Experience?
N/AN/A
Luxury Collection Welcome Experience?
N/AN/A
Signature Collection Welcome Experience?
N/AN/A
Welcome Gift?
Winter In-resort Arrival and Departure Shuttle Service?
Departure Gift?
In-House Service Team
Private Chef?
$$
Butler Team?
$$
Dedicated Chalet Manager?
N/AN/A
Chalet Host Team?
N/AN/A
Itinerary Curation?
N/AN/A
Specialist Concierge Team?
N/AN/A
Specialist Guest Service TeamN/A
Restaurant & Taxi Booking Service?
N/AN/A
In-house Dining
Daily In-house Prepared Breakfast?
N/AN/A
Daily Apres-Ski Hors D'oeuvres?
N/AN/A
Private Chef Dinners (Selection of Menus)?
N/AN/A
Free Flow Bar?
N/AN/A
For A Comfortable Stay
Haku Collection Housekeeping?
N/AN/A
Luxury Collection Housekeeping?
N/AN/A
Signature Collection Linen and Towel Change?
N/AN/A
Daily Turndown Service$N/A
Washing Machine and Dryer
Dry Room for Ski Storage
Amenities
Nespresso Machine?
Bathroom amenities?
Hair dryer
Extra futon?
$
Baby crib/cot?
$
High chair?
Essential cooking equipment?
Tableware
Cutlery
Dedicated Boots and Jacket Drying Room?
Tea & Coffee making facilities
Dining ware
Dishwasher?
Fire Extingusher
Heating
Kitchen
Kitchenware
Laundry Facilites
Refrigerator
Smoke Alarm
Towels & linens
In Resort Transportation
On Demand Chauffeur Transportation?
N/AN/A
Ski Anywhere Anytime Service?
N/AN/A
Restaurant/Onsen Shuttle Service?
N/AN/A
Ski Lift Shuttle Service?
N/A✔ (Furano only)
Winter In-resort Arrival and Departure Shuttle Service?
Get Active and Rejuvenate
In-villa Private Onsen?
N/AN/A
HakuVillas Spa?
N/AN/A
State of the Art GOLFZON Simulator?
$$
GymN/AN/A
In-villa Ski Fit$N/AN/A
Entertainment
KaraokeN/AN/A
Smart TV or Apple TV
NetflixN/AN/A
High speed wifi
XboxN/AN/A
Shuffleboard?
N/AN/A
Wifi
The H2Life Promise: We will guarantee that you have a sensational experience or we will provide 10% off your next booking with us.
✔ = Included in accommodation price
$ = Additional Cost
**Please note that some services may be reduced or limited depending on the season or during times of low occupancy**