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Service Inclusions

Have a unique experience by staying at our HakuLife properties, to simply enjoying the beautiful and comfortable accommodations that we have to offer in our Luxury and Signature collection.
Services
HakuLife Collection
Luxury Collection
Signature Collection
Welcome and Departure
HakuLife Welcome Experience?
✔N/AN/A
Luxury Collection Welcome Experience?
N/A✔N/A
Welcome Basket?
✔✔✔
Local Arrival and Departure Transfer Service?
✔✔✔
Departure Gift?
✔✔✔
In-House Service Team
Private Chef?
✔$$
Butler Team?
✔$$
Dedicated Chalet Manager?
✔N/AN/A
Chalet Host Team?
✔N/AN/A
Specialist Concierge Team?
✔✔✔
Restaurant Booking Service?
✔✔N/A
In-house Dining
Daily In-house Prepared Breakfast?
✔N/AN/A
Daily Apres-Ski Hors D'oeuvres?
✔N/AN/A
Private Chef Dinners (Selection of Menus)?
✔N/AN/A
Free Flow Bar?
✔N/AN/A
For A Comfortable Stay
Housekeeping?
✔✔✔
Daily Turndown Service✔$N/A
Washing machine and dryer✔✔✔
Dry room for ski storage✔✔✔
Amenities
Nespresso Machine?
✔✔✔
Bathroom amenities?
✔✔✔
Hair dryer✔✔✔
Extra futon?
✔✔$
Baby crib/cot?
✔✔$
High chair?
✔✔✔
In Resort Transportation
On Demand Chauffeur Transportation?
✔N/AN/A
Ski Anywhere Anytime Service?
✔N/AN/A
Restaurant/Onsen Shuttle Service?
✔✔N/A
Ski Lift Shuttle Service?
✔✔✔
Local Arrival and Departure Transfer Service?
✔✔✔
Get Active and Rejuvenate
In-villa Private Onsen?
✔N/AN/A
HakuVillas Spa?
✔N/AN/A
State of the Art GOLFZON Simulator?
✔$$
Gym✔N/AN/A
In-villa Ski Fit$N/AN/A
Entertainment
Karaoke✔N/AN/A
Smart TV or Apple TV✔✔✔
Netflix✔✔✔
High speed wifi✔✔✔
Xbox✔N/AN/A
Shuffleboard?
✔N/AN/A
The H2Life Promise: We will guarantee that you have a sensational experience or we will provide 10% off your next booking with us.
✔ = Included in accommodation price
$ = Additional Cost
**Please note that some services may be reduced or limited depending on the season or during times of low occupancy**